In the event of the Client canceling the Booking, we shall have the right to either claim the Deposit to retain the Deposit or claim damages suffered by the Siyavaya. The principals may reserve the right to cancel any tour before departure. In this event, the entire payment will be refunded to the Client without any further obligation on the part of the Siyavaya. The maximum cancellation fee, which may be imposed in the event of a client canceling, is as follows (Clients should also refer to the cancellation provisions contained in the Principal’s Conditions or website. Principals may charge cancellation fees over and above those stated below):

• Deposit non-refundable
• Five weeks before departure day of activities:35% of the Tour Price
• Four weeks before departure day of activities:50% of the Tour Price
• Three weeks or less:100% of the Tour Price

A. It is unlikely that we will have to make any changes to your travel arrangements as we plan the meetings well in advance. Occasionally we may have to make changes due to unforeseen circumstances beyond our control or operating requirements, and we reserve the right to do so at any time. Most of these changes will be minor, and we will advise you or your Siyavaya of them at the earliest possible date.

B. Some tours and activities require a minimum number of travelers to operate. Suppose a booking is canceled because the minimum requirements aren’t met. In that case, you will be offered a different date/tour/activity or credit for the total amount paid as a Travel Credit Voucher (valid for 24 months from the issue date) or a 95% refund. Bank fees and forex currency fluctuation costs will be for your account.

C. If the change or cancellation is due to force majeure (i.e., circumstances like weather conditions; war or threat of war; riot; civil strife; hostilities; political unrest; government action; industrial dispute; natural or another disaster; nuclear incident; terrorist activity; an epidemic/pandemic; fire; flood; drought; closure of airports; rescheduling or cancellation of flights or alteration of the airline or aircraft type by an airline and technical problems with transportation that are outside our control), we can offer a Travel Credit Voucher (valid for 24 months from issue date); less reasonable expenses incurred by us in respect of your booking or you are allowed one free date change to another available travel date (your new date should fall within 18 months from the issue date). Our standard cancellation terms will apply if you require a refund to your bank account. Bank fees and forex currency fluctuation costs will be for your account.

D. Siyavaya travel/gift vouchers can only be redeemed on Siyavaya’s website for Siyavaya tour products listed online at www. siyavayaadventures.Africa. The travel voucher will be in and. A travel voucher is the most cost-effective way to receive a refund as the value of the transaction remains in our base currency, and there is no loss due to exchange rate conversion fluctuations or fees.

E. Transaction values in your currency could be affected due to bank fees and currency exchange fluctuations. Siyavaya is not responsible for the costs of any other travel arrangements affected due to our cancellations or rescheduling of any departure.